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Clusterizr

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Clusterizr

UCF Tech Student Jobs Search Website

About

Clusterizr's mission is to strengthen the connection of UCF students & alumni with local companies within the tech industry. On a team of marketing specialists, UX engineers, content SEOs, designers, and developers, Clusterizr came to life with a "by students, for students" motto. While working in the marketing and branding team, I produced different strategies to brand and promote Clusterizr.

Research

The team spent a week and a half conducting market research on sites like Indeed, ZipRecruiter, LinkedIn, and Handshake, which were great comparisons for the Clusterizr. Our goal was to create a site where UCF students feel like Clusterizr is a place that could fulfill all their needs and feel the sense of community that UCF provides. We looked into other websites like Jobcase, MyOpportunity, Glassdoor, and Snagajob, as well, to get a broader look into what other competitors were doing.

Screen shots of Indeed and ZipRecruiter.

What Works

Market features that made the researched sites successful.

  • Engaging the user. Looking through some of their social platforms, I noticed how their engagement with the user involved giving tips for jobs and their sites and stories of users who have changed their careers or gained a job.
  • Consistent branding. Creating brand awareness is every company's goal. Some sites kept their tone and personality consistent on their website and social media platform. By doing so, they can gain the users' trust by not sending the user mixed signals and allowing them to feel more authentic.
  • Pressure the user. When applying for jobs, users love seeing and hearing about who's gotten a job. Displaying the success rate on the site and success stories on social media allows users to believe they'll be part of that success.
  • Keeps user involved. Keeping things simple makes the user stay and continue to use your service. Some sites, like ZipRecruiter, tell the user when the job they applied for has looked over their resume.

What Doesn't Work

Market features that interfered with the user experience.

  • Social Media. Not every website includes social media links on their website. It allows you to stay in touch with customers so you can stay in their minds.
  • Maintaining trust. If there is a comment under a disccusion board of a company with the word scam, there's a problem. A simple comment can create mistrust and lower the credibility of a company. You’ll have to see why the user commented that; and see if the company is reliable.
  • Pressure the user. The idea of “I want to try before I buy”. It allows the user to preview what's available on the site before committing to an account. Giving limited access can make them more likely to create an account if they find something they like since they can only interact as a user.
  • Don't harrase the user. When the user decides to be part of your business, the last thing you want to do is spam their emails. When the user creates an account, it should allow them to opt-in on what emails will enhance their experience. It allows the user to curate what emails they'll receive, depending on where they are in their career search.

Design

Using the University of Central Florida’s style guide to go along with Clusterizr branding allowed students to feel connected to UCF. It was beneficial to apply the connection between UCF and local companies.

Campaigns

In a marketing team, that means there's a lot of ideas. I decided to focus on creating two strong campaigns that would Clusterizr to reach UCF students.

Turn the Tables video campaign.

  • What is this campaign?
  • It’s a video that shows the struggle of a college student trying to get a job/internship, but they are constantly told no at the interview. When they discover the website and get matched, they end up getting a job.

  • How does it work?
  • The video focuses on going in a circular rotation around someone being the main focus.

    It starts behind the person as you see them researching in their room. Things change, like lighting, clock, to show time is passing. It slowly rotates in front of them as you see them in an interview, backgrounds different, outfit change, etc. You see their smile slowly turn to a frown after every interview, as they get rejected. Then it rotates slowly behind them again as they run into one of our flyer/ads and, it keeps rotating until it’s back in front of her as she is shaking hands with an employer smiling. (showing she got the job)

Share Your Match – Engagement

  • What is this campaign and how does it work?
  • We want students who get matched with companies to take a picture or screenshot to post it on their social media.

    This'll include #shareyourmatch, tagging @clusterizr, and anything else we find relevant during the campaign.

The Prototype

Our hi-fidelity designs are made up of 46 screens to capture the site's capabilities. By combining our UX/UI research and implementing the branding guide, we were able to design a prototype that's easily market towards tech-students. While also implementing some social media marketing campaigns to bring in the students.

View Prototype